Abstract:
Management Information System (MIS), Information System (IS) and Information
Technology Management (ITM) overtime have been used in different forms.
Information Technology management (ITM) concerns the operation and organization of
information technology, while Management Information System (MIS) provides
information which is needed to manage organizations efficiently and effectively; and
involves people, technology and information. The main objective of this study was to
examine the factors affecting implementation of MIS in selected financial cooperatives
in Nairobi. Specifically, the study sought to find out the effect of training, cost,
infrastructure and regulations on the implementation of MIS. The study explored the
strategies that could be adopted to enhance effective implementation of MIS in these
organizations. The study employed survey study as its research design since it involving
five (5) organizations from a total population of 52. The sample consisted of one
hundred and four (104) support staff and five (5) senior staff members from the selected
organizations. The sampling design was mainly simple random sampling procedure
which was used to select the support staff, however, senior managers were selected
using purposive sampling technique. Structured questionnaire was the main research
instrument used to collect data from the support staff, as well as an interview method
that was used to collect data from a few senior managers from respective organizations.
The collected data was analyzed quantitatively by descriptive and inferential statistics.
The analyzed data revealed that factors: training, cost, infrastructure and regulations
affected the implementation of MIS in selected financial cooperatives in Nairobi. Study
recommends favorable regulations for effective implementation of Management
Information System in organizations such as provision of internet bundles and lowering
of prices. Further research should be on ineffectiveness of MIS implementations, extend
of legal provisions during its implementation and challenges that affect it and the
organization output that go with it.
