Abstract:
The use of computers has increased significantly during the 21st century. Most
financial institutions have integrated computer devices in their day-to-day operations.
This has improved the productivity and efficiency of most employees. However, the
use of computers has also been associated with adverse health effects. Some of the
documented health issues caused by computers include visual disorders and
Musculoskeletal disorders (MSDs). This study aimed to assess the occupational risk
factors and health effects of computer use amongst bankers in Nairobi County Kenya.
Specifically, the study aimed to determine the individual risk factors of computer use
and their health effects amongst bankers in Nairobi County Kenya, to evaluate the
environmental risk factors of computer use and their health effects amongst bankers in
Nairobi County Kenya and to assess the level of knowledge and awareness on risk
factors and health effects of computer use amongst bankers in Nairobi County Kenya.
This study was anchored on the health brief theory and the Bio- psychosocial Model.
The study applied proportionate stratified random sampling method. A sample size of
368 bank workers from across the 17 sub counties in Nairobi was enrolled into the
study. Data was collected using semi structured questionnaires, observational checklist
and taking actual measurement on the employees and the work environment. It was
then analyzed using SPSS software Version 25 and then summarized using descriptive
statistics. It was presented in form of pie charts, tables and bar graphs. Chi square was
applied to demonstrate the strength of association between independent and dependent
variables. Results showed prevalence of visual disorders with 54.1% of bank workers
experiencing watery eyes while 50.3% of the workers experience burning senstaions.
Results also indicated prevalence of musculoskeletal symptoms amongst the bankers
with workers experiencing neck pain taking up 19.9% of the population and a
significant 19% having shoulder problems. From the study, individual risk factors such
as body mass index (p=0.028), working duration before taking a break(p=0.048),
working hours with computers(p=0.038) and number of hours spent sitting(p=0.037)
were significantly associated with occurrence of musculoskeletal and visual
symptoms. Ergonomic considerations such as use of adjustable seat heights(p=0.003)
and well cushioned seats(p=0.002) were significantly associated with occurrence of
musculoskeletal symptoms. Results also showed that eye-related health effects were
influenced by factors such as break frequency(p=0.004) and distance from the
screen(p=0.045). The study recommends that it is imperative for organizations to
implement tailored ergonomic guidelines and promote adherence to recommended
break intervals so as to safeguard the musculoskeletal and visual health of employees
engaged in prolonged computer use. Additionally, educational initiatives aimed at
raising awareness about the importance of maintaining healthy weight, taking regular
breaks, and optimizing workstation ergonomics could further enhance employee well
being in the workplace. The study also recommends that organizations should
incorporate ergonomics in the design of work places so as to promote health, comfort
and efficiency at work place while preventing strain and injuries.