Influence of innovation practices on the public sector performance in Nairobi city county government-Kenya

Abstract

This study sought to find out the influence of innovation practices on public sector performance in Nairobi City County Kenya. The study sought specifically to establish the influence of product innovation, process innovation, technological innovation, marketing innovation and organizational innovation on public sector performance in Nairobi City County, Kenya. The target population of the study was 32099 civil servants in the public sector in Nairobi City County. A representative sample of 384 was obtained by use stratified random sampling. This study targeted civil servants at different levels. The study used a descriptive research design to measure the influence of innovation practices on public sector performance. The study used a questionnaire to collect data. A structured questionnaire was used to collect data. The Statistical Package for Social Sciences version 22 was used to analyze data. Inferential statistics were used to establish the relationships that existed between the variables. The correlation coefficient was used to measure the relationship between independent variables and dependent variable while the regression analysis was used to measure the strength between the independent and dependent variables. Data was presented in form of tables, graphs and charts. The study found out that product innovation, process innovation, technological innovation, market innovation and organizational innovation influence public sector performance. The study concluded that public sector performance in Nairobi City County will improve if the study variables product innovation, process innovation, technological innovation, market innovation and organizational innovation are improved. The study therefore recommends that policy makers, government, the public sector stakeholders and other interested parties should make policies that support improvement of product innovation, process innovation, technological innovation, market innovation and organizational innovation. There is need also to invest in innovation practices with the involvement of civil servants since findings indicated that the level of employee involvement was minimum on designing these strategies for innovation practices. The study recommends that there is need to manage technology transfer problems, develop innovation adopting nature and absorptive in Nairobi City County to enhance innovation activities implemented in public sector organizations.