Determinants of Human Resource Information Systems Usage in the Teachers Service Commission’s Operations in Kenya

Abstract

Human Resources and information technology are the two elements that many firms are learning to use as strategic weapons to compete. To capitalize on the synergy between these two assets, human resource information systems (HRIS) is an area that has emerged and seeks to propel human resource management into a new era. However, there is limited usage of information systems in operations of many organizations in Kenya, especially in human resource management. One such organization is the Teachers Service Commission (TSC). The study sought to investigate the factors that affect the usage of HRIS in TSC in Kenya. The Human Resource (HR) function is still a support function in TSC that provides services to its internal customers. The research investigated how various variables influenced the level of usage of HRIS in the operations of the TSC. It employed explorative research design and the study population was the secretariat staff of the TSC across Kenya. Purposive stratified sampling was used to select the sample for the study. Data was collected using a self- administered questionnaire. Descriptive statistics were used to present responses in means. Multiple regression and Analysis of Variance were employed to test the hypotheses and linear relations. The study found out that management support, infrastructure and internal structure of the organization affected the usage of HRIS in the operations of TSC across the country. The study concludes that improved management support, infrastructure, and internal structure of the organization enhanced usage of HRIS. Recommendations included management giving more support in terms of providing ICT infrastructure; review the internal structure to enhance service delivery. Staff should be sensitized on the use of HRIS and HRIS be integrated with other directorates. Lastly, TSC should endeavour to equip and interconnect the county offices with the headquarters so as to improve service delivery in the whole country