ICT PENETRATION AND UTILIZATION IN LOCAL AUTHORITIES IN KENYA: THE STATUS AND IMPLICATIONS

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dc.contributor.author Kiula, B. M.
dc.contributor.author Wafula, J. M.
dc.date.accessioned 2017-04-27T11:39:50Z
dc.date.available 2017-04-27T11:39:50Z
dc.date.issued 2017-04-27
dc.identifier.isbn 9966 923 28
dc.identifier.uri http://journals.jkuat.ac.ke/index.php/jscp/index
dc.identifier.uri http://hdl.handle.net/123456789/3018
dc.description.abstract Effective penetration and utilization of ICT in the public service for high-end value-adding operations in local government is crucial to enhance effective and efficient services that satisfy the citizens and other stakeholders. Affirmative action with respect to gender balance, education level and age among others has been reinforced under the Kenya Constitution 2010. It is important to study the level of ICT penetration and utilization across these categories and perhaps develop new insights into the role of ICT in facilitating diversity, inclusion and participation. This study sought to find out whether there are any significant differences between the different gender, education levels and age on the ICT penetration and utilization. Three councils were purposively selected for this study. Stratified random sampling was employed to obtain respondents within the councils. Eighty respondents were obtained with a ratio of proportional allocation being used to allocate proportionate samples to the councils and their departments based on the respective staff populations. An ICT penetration and utilization index was developed based on a custom-made weighting. Pearson Moment of Correlation Coefficient and test of statistical significance were used to compare the strength of linear relationship between the ICT penetration and utilization index and gender, education and age. It was noted that there is no significant difference between male and female on ICT penetration and utilization while there are variations across different education levels and ages. en_US
dc.description.sponsorship JKUAT en_US
dc.language.iso en en_US
dc.publisher JKUAT en_US
dc.relation.ispartofseries Scientific Conference Proceedings;2010
dc.subject affirmative action en_US
dc.subject diversity en_US
dc.subject inclusion and participation en_US
dc.subject ICT penetration and utilisation en_US
dc.subject JKUAT en_US
dc.subject Kenya en_US
dc.title ICT PENETRATION AND UTILIZATION IN LOCAL AUTHORITIES IN KENYA: THE STATUS AND IMPLICATIONS en_US
dc.type Article en_US


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