Abstract:
ABSTRACT
One resource recognized as providing a source of competitive advantage is the human resources
of the firm. In support of this, many scholars have reiterated that the increasing interest in human
resources is due to the assumptions that employees and the way they are managed are critical to
the success of a firm. An effective and competitive human resource is the key to the strength of
organizations in facing the challenges of business today. Hence, the importance of having a
competitive human resource is synonymous with the success of today’s organizations because an
efficient and effective human resource will produce quality and productive individuals that can
eventually minimize the problems that are related to human resource such as job dissatisfaction,
absenteeism, or turnover of employees. This study will used a descriptive quantitative
approach..The researcher intends to gather information from respective headquarters within
Nairobi. The unit of analysis will be the specialist HR managers. Both primary and secondary
data were used.
Key Words: Human Resource, Competitive Advantage, Job Dissatisfaction
